Online Retail Is Expected To Outpace Conventional Retail Sales in the Next Few Years As the E-Commerce Industry Continues To Grow
The ease of purchasing products through online retail stores has been a major concern of consumers. In a conventional retail store, consumers may find items in a department store or even visit a store to examine a particular product. Moreover, consumers may have to send the product back to the retailer or pay shipping fees, wait for a replacement to arrive, and so on. Fortunately, many online retailers have made the process of returning items easier with generous return policies.
The
problem with e-commerce is that it's difficult to build trust. There's no
personal interaction when a seller sells products online, and the competition
can be fierce. Using the online Retail Accelerator Guide can help them
gather the right information to make an informed decision about starting a
business. Online
Retail Accelerator includes four main sections, including business
research basics, industry and competitive research, and customer information.
Online
retailers should know their ideal customers. Find out what their needs and pain
points are so that they can tailor their products to meet those needs.
Facebook's Audience Insights tool has great user data and targeting
capabilities, which will help users find their ideal customers. As the number
of consumers shopping online increases, online retailing is also growing faster
than conventional retail sales. In fact, e-commerce sales increased by 14.8% in
the U.S. in 2010, while total retail sales grew only 7.0 percent. By 2025,
there's a tremendous amount of potential in online retail. This trend should
not be underestimated. In fact, it's expected to outpace traditional retail
sales in the next few years.
As the
ubiquity of the internet has increased worldwide access, online retail has
become increasingly convenient. Consumers can browse products online, read
descriptions, and even follow size charts. Even big retail chains are now
offering both online and physical retail options. Moreover, e-commerce involves
many non-physical services and electronic transactions. The rise of online
retail has changed the expectations of consumers. Consumers now expect brands to
cater to their needs and deliver excellent customer service. Recently in May
2022, a UK-based online car retailer Cazoo expanded its service in mainland
Europe with the launch of its online car retail service in Spain.
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